The service desk repeats the same status updates
How we help
Send approved messages when the job record reaches the agreed stage.
Keep customers informed without constant phone calls.
Keep drivers informed about bookings, estimate approvals and vehicle collection without adding another stream of phone calls for the service desk.
The work that
slows your team down.
Ways we can help Auto Repair, using your team’s existing tools.
Work waits while an estimate approval is chased
How we help
Prepare approval reminders and notify the adviser when the customer responds.
Collection and future servicing need coordination
How we help
Share ready-for-collection messages and create service reminder tasks from agreed records.
An example in your working day
Keep the customer informed while the workshop works.
A technician has prepared an estimate. The workflow sends the approved notification, tracks the customer response and alerts the adviser before any additional work is authorised.
- Use the estimate status approved by the service adviser
- Prepare the customer notification and reminder
- Record the reply and route the decision to the workshop
An example of how it could work. We agree the setup and approval steps with you.
Your team makes
the important decisions.
Technicians diagnose the vehicle and advisers confirm scope and authorisation. Silence is never treated as approval for additional work.
We look at how you work today, connect the right apps and test what happens when something needs your team’s attention.
Services for
Auto Repair.
Start with the task that takes up the most time.
Start with one workflow
Book an Automation Consultation
We’ll review one repetitive task, look at the tools involved and recommend your next steps. Share a few details below to prepare for your automation consultation.
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