Reception handles calls while welcoming patients
Capture routine inquiries and callback details using practice-approved questions and answers.
Give your front desk more room to help patients by organising appointment inquiries, rescheduling and practice-approved reminders.
Ways we can help Dental Practices, using your team’s existing tools.
Capture routine inquiries and callback details using practice-approved questions and answers.
Record change requests and notify reception, with booking rules controlled by the practice.
Prepare approved reminders from the relevant appointment records and route replies to the team.
A patient needs to move a routine appointment. The workflow captures their request, checks the permitted scheduling path and passes any exception to reception with the conversation attached.
An example of how it could work. We agree the setup and approval steps with you.
Clinical questions and urgent symptoms go to the practice’s designated staff. Automation supports administration, not clinical assessment.
We look at how you work today, connect the right apps and test what happens when something needs your team’s attention.
Start with the task that takes up the most time.
We’ll review one repetitive task, look at the tools involved and recommend your next steps. Share a few details below to prepare for your automation consultation.